The status column indicates the present condition of the order. It can encompass the following variations:

• Pending payment: Orders in this status are awaiting processing or approval. They are at the initial stage and are pending confirmation before they can proceed to the next steps.
• Processing: This status indicates that the order is in the midst of being prepared for shipment. This includes tasks such as packing, labeling, and arranging for delivery. The order is actively being processed, but it hasn’t yet reached the stage of being shipped or delivered to the customer.
• On-Hold: This status signifies that the order has been received from the customer, but it is awaiting further action before being processed or shipped. The order is essentially paused until the necessary steps are taken to move it forward.
• Completed: When an order is marked as “Completed,” it means that the entire order fulfillment process, including payment, packaging, and shipping, has been successfully carried out. The products have been dispatched to the customer, and the transaction is finalized. Customers can expect to receive their purchased items shortly or may have already received them.
• Cancelled: Orders with this status have been canceled or voided before reaching the fulfillment stage. These orders will not move forward in the process.
• Refunded: This status is assigned to orders that have been returned, resulting in a refund being issued to the customer.
• Failed: Orders with this status were not successfully completed due to payment issues or other related reasons.

Edit order status

Editing the order status is a crucial action available in the “General Details” block of the “View.” This feature enables you to modify the order status directly from the order details view, providing you with the flexibility to update the status as needed throughout the order’s lifecycle.

To utilize this functionality, simply click on the “Edit” link and choose the necessary status: